Privacy Policy

At Hairhouse Warehouse Online Pty Ltd we respect your right to privacy. We retain the information you provide only for the purposes of sending you the items you have ordered, and following up any issues related to your purchase. We may contact you by email from time to time with information or special offers related to our products. 

Your email address may be used to invite you to join a mailing list directly related to your purchase or enquiry at Hairhouse Warehouse Online Pty Ltd. 

We will remove your email address from any Hairhouse Warehouse Online Pty Ltd mailing list at your request. You can cancel your subscription to a mailing list at any time by clicking the Unsubscribe link provided on all our promotional emails. 

Hairhouse Warehouse Online Pty Ltd does not offer, sell, or allow the selling of, any user-provided information to third parties. 

At Hairhouse Warehouse Online Pty Ltd we will take all reasonable steps to protect your personal information from misuse, loss and unauthorised access, modification or disclosure, and to destroy or permanently de-identify personal information if we no longer need it for any purpose. 

At your request, we will give you access to the personal information we hold about you. 

If any personal information we have on file is inaccurate, we encourage you to let us know, to make the necessary corrections.

This site does not provide facilities for the secure transmission of information across the Internet. All sensitive payment information, such as credit card details, is handled securely using the Thawte System and at no time does Hairhouse Warehouse Online Pty Ltd have access to your credit card details. 

While we take every reasonable precaution to protect the information you give us, users should be aware that there are risks inherent in transmitting information across the Internet.

Credit Card Processing

Hairhouse Warehouse Online Pty Ltd use Thawte DV SSL CA to securely process online credit card payments. 

Thawte Servers take advantage of Firewall protection and IP restriction, limiting server access only to trusted parties. 

Transaction data, including customer credit card details, sent between Thawte clients and the Thawte System is encrypted using 128-bit PKI encryption, which is considered realistically unbreakable. 

Secure data entered into the Thawte website is also encrypted using a 128-bit SSL certificate. 

Customers' credit card numbers are never openly stored within the Thawte System. Transaction data is stored with a truncated PAN - an abbreviated version of the credit card number - so that merchants can still distinguish transactions, while full credit card details are never stored. 

In the case of Periodic Payments, where a customer's credit card number must be stored, the PAN is encrypted using Thawte strong encryption methods and stored as a binary string, ensuring protection. This encrypted number can only be decrypted by Thawte software and is never disclosed, even to system operators. 

Thawte ensures merchants' and their customers' security using only the latest and strongest measures available. Research and development in this area is continuous to keep the Thawte System up-to-date and truly secure.